The casino group name Grand Prive has been around for quite some time now, although it took a major step in closing all its casinos in late 2008. Before doing so, they owned a couple of online casinos which were relatively popular amongst players in the US and other countries.
The group, however, was the subject of criticism and investigation since their sudden closure of their operations, and later on change of their URLs for their Grand Prive Casino website and other casinos that are presently still operating.
Grand Prive Casinos
At present, their major site, the Casino Grand Bay, has downloadable versions of their casino. They also have mobile and instaplay versions. Their games ran on BetOnSoft, just recently switched to Saucify, offer regular casino tables, poker, dollars down under, alpha squad, and i3D slot games. Currently, they have five sites (Jupiter Club, Bella Vegas, Road House Reels Casino, Lake Palace, and Casino Grand Bay).
First Deposit Bonus
Despite the many negative reviews about the site being unable to payout their players and affiliates in the past, the group offers bonuses that may reach up to $100 (on a 100% rate) for first time depositors. They also offer wagering bonuses in all of their games; however, only slots and Keno players are given a 100% count to get the bonus.
Loyal players are given points that can be converted into gifts that range from gadgets like iPods to VIP treats such as a vacation in the Bahamas.
Withdrawal Policies
As the group’s casinos are accepting check payments, skrill, wire transfer, direct banking, and neteller, players can withdraw their earnings when it reaches a minimum of $100, with one to two days of processing time but longer for wire transfers. Payouts can be in CAD, USD, Euro, or British Pounds.
Unpaid Winnings
One of the common complaints that are found online regarding the Grand Prive Group’s operations is the non-payment of winnings and bonuses. Their terms and conditions, apparently, are used to justify whatever reason they have to avoid payments during the last couple of years before they renamed their sites. The group was actually blacklisted by Games and casino because of this.
ECOGRA Investigation
Following the flood of complaints and issues aired by players regarding the said non-payment of earnings, eCOGRA investigated the matter and found out that their affiliate program was indeed incompetently run by beta software. For affiliates who had accounts with the previous program, the group advised to transfer to the Villa Fortuna Affiliate Program, an alternative program which they introduced and run by better and more reliable software.
In the process of closing their previous program, the Grand Prive group came into settlement agreements with their active members, but some affiliates were not included in the action. It was in December 2008 when everyone was paid accordingly.
The investigating group also reached an accurate calculation of the total amount that the group still owes its affiliates, and the latter has willingly committed its full cooperation.
At present time, online players are still on guard when it comes to the Grand Prive group’s casinos, even when the latter has acknowledged its shortcomings and declared that it will pay whatever is owed.
