Grande Vegas Casino

Grande Vegas Casino Review

A relatively new kid on the block, Grande Vegas Casino opened its virtual gates to the public in 2009. In its short existence, it has become a favorite destination for American players. Not many casinos live up to American standards, so not many casinos are allowed in the US but this one is. Just this fact is a guarantee of quality and high standards. Right now players will receive a nice welcome bonus, and even if this will change, it is a certainty that generous, well-thought-out offers will be prolific at Grande Vegas Casino. They offer a downloadable version for those who can take the time to download it and a flash instant version for those on the go.

Restricted Countries

Greece, Poland, Russia, United Kingdom, Romania, Bulgaria, Mauritius, Portugal and Indonesia, United Kingdom

US States: New York, Kentucky, Washington State, Maryland, New Jersey, Louisiana, and Missouri.

Grande Vegas Bonuses

1. 150% up to $300 using WELCOME bonus code Once, on your first deposit  (T&C’s Apply)
2. $25 Free No Deposit bonus using TESTGV bonus code One time use
3. Get 25% Cashback on EVERY deposit you make at Grande Vegas.

All of the bonuses they offer are not credited on the spot, a coupon code needs to be entered to receive the bonus. For those who despise playing through requirements, this is a godsend. Another annoying thing they get rid of is payout limits when a customer wins while a bonus is active.

RTG Software

One of the most popular and solicited software providers out there, Real Time Gaming also provides the games for grande vegas casino. A distinct feature is that they also give the players an instant playable version, an uncommon feature among real-time clients. Performance-wise it is without a question, but what also needs to be mentioned is their very strong focus on player security. They use RSA encryption to store every piece of info you send them, from player personal info to data about withdrawals and deposits.

It is awesome that people who own MAC and those who just don’t want to download their clients have this flash instant alternative.

Virtual Games

Major bonus points for Grande Vegas Casino, because they are not one of those extremely annoying all-slots-focused casinos, with just a few other games sprinkled throughout the sea of slots. However, the flash version does not let you access all of the games, just a few. But once you download the client, the whole spectrum of games and experiences will open up to you. All of their selections are available to be previewed on their site website, so you can take a look at previews and screenshots before starting to choose. The great thing is that this casino offers you choices. It is totally up to you if you are going to use them but the important thing is that those choices are there. Download or flash, multiple game options, bonuses are all things that you can use to customize your experience.

Table games are well represented here at Grande Vegas Casino. They have Caribbean hold ’em poker, blackjack, face-up 21, red dog, super 21, baccarat, war, vegas three card rummy, and much, much more.

Under the special games, the category is craps, American roulette, sic bo, American roulette, scratch card, and keno. They also don’t lack video poker or slot games, they can offer classic three-reel games, progressive and video games.

Customer Support

All of the customer support options are present here at Grande Vegas Casino. By far the fastest way of solving any issue is their live chat options because they have operators standing by all day round just to make the customers happy. This can be used for more than problem-solving. Live chat can inform you about bonuses, promotions, and also explain the rules if you are new. Every element of this casino can be explained in detail through live chat. If live chat isn’t your thing there are also specialized email addresses for financial issues and general support. Toll-free phone numbers are available for Australia, Canada, and the US.

It is obvious that they invest a lot in customer support and show the utmost respect for people soliciting help. This does two things, encourages the new players to stay, explore, and maybe even settle here permanently, and reward and comfort the existing players who come back every time.

This is how a good casino conducts business, and it should be a model for everyone else.

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