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King Neptune's Casino Review

king neptune scasino

King Neptune’s Casino

Review breakdown
  • Bonuses & Offers
  • Software & Games
  • Speed of Withdrawals
  • Security & Regulation


  • Available for Desktop / Instant Play / Download
  • Full collection of slots, video poker and table games by microgaming
  • 128-bit SSL encryption makes data secure
  • Live chat, phone and email support that is efficient and round the clock
  • eCOGRA Seal of Approval in recognition
User Review
4.33 (3 votes)


King Neptune’s online casino has a sea or ocean theme that makes it fairly unique. Unlike other casinos that really try to mimic Las Vegas, this online casino’s unique look is refreshing and interesting. It has an extensive collection of online games, and offers several mobile gaming options.

They are licensed in the jurisdiction of Malta, and use microgaming software. microgaming is one of the most popular online casino platforms. It is one of seven online casinos owned by Stanworth Development Limited. Because it was established in 2000, it is one of the more experienced online casinos available, and the fact that its owner has seven more online casinos makes King Neptune’s online casino even more experienced and credible.

Their site is available primarily in English, but three other languages are available: Japanese, Spanish, and French. They also accept over ten different types of currency, including Australian, Canadian, and United States Dollars. There are quite a few restricted countries, however, including the United States.

King Neptune’s online casino is an active member of the Interactive Gaming Council. They also won the Casino Player’s Best of Gaming Award for 2006, and they have been rated as one of the Top 3 Keno Casinos by the-keno-guide.com.

Restricted Countries

Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Faroe Islands, Iran, Israel, Malaysia, North Korea, Philippines, South Africa, Spain, Taiwan, Turkey, United Kingdom, United States

Bonus / Promotions

King Neptune’s online casino provides first time players with a 100% match welcome bonus of up to $100. Users must download the software, open a Real Money Account, and make their first deposit to receive this bonus. Players will also receive a bonus for every ten deposits that they make at this online casino. This occurs because each player is given a “Trident Cash Card” when they sign up for a Real Money Account. Then, every deposit that is over $50 earns a cash stamp if they use their deposits to play at various games to receive their cash stamp. This is basically a wagering requirement to earn the cash stamp. Slots only have a 5 time “play through” requirement, but most of the poker games have a 30 “play through” requirement. Once the player earns their 10 stamps, then they will earn a bonus that is equivalent to the average of the ten deposits made to earn the stamps.

King Neptune’s online casino also provides players with weekly promotions, drawings, and invitation-only tournaments. Leader board competitions are also available periodically. Their cash back program (loyalty program) is called Trident Club. Players will earn a point for every $10 wagered, and must collect 500 points for $5 cash back.

Software / Security

Mircogaming provides King Neptune’s online casino’s randomization and card shuffling capabilities. They have been tested repeatedly for randomness and fairness. They use PlayCheck to review and check online game play to ensure that no fraud or unfair conduct occurs. If users want the whole online casino experience, then they should download the entire casino so they have access to over 400 of microgaming’s unique games. To play using the instant play option, users must have Flash installed on their computer. Users must still download the Flash software in order to play the instant play option. While this may seem odd, King Neptune’s online casino assures users that this is not the same as downloading the entire online casino. All users must register in order to play.

King Neptune’s online casino has the eCOGRA Seal of Approval for fair game play, prompt payouts, excellent player service, and responsible casino conduct. They post monthly reports that state the percentage payouts for all of the games. They use the industry standard 128-bit SSL encryption to ensure that all banking transaction and personal information is secure. Once this online casino has the user’s information, it is stored in a place where only upper level employees have access. King Neptune’s online casino strives to be sure that players have safe and enjoyable gambling experience.

Casino Games

There are over 400 online casino games available via their downloadable game, and there are over 200 instant play options available. Their slot selection is impressive, and it is one of the largest collections available online. Themed 5 reel slots like the epic Lord of the Rings ,Immortal Romance ,Battlestar Galactica, Terminator 2 Judgment Day or the exotic Mega Moolah can be found here. There are also 18 progressive jackpots available, and the prizes on these games can become very large, ranging from thousands to hundreds of thousands of dollars. Unlike many online casinos, they offer free slot tournaments on a few video slots, including Hitman, Tomb Raider, Thunderstruck , Loaded, and Avalon. Classic slots and Pub Fruities are also available. If a player likes slots, then they are sure to find a slot that they will really enjoy at King Neptune’s online casino.

They also have a number of table game favorites like Blackjack and Roulette. roulette is offered in both European and American forms. blackjack is also offered in several variations. Classic table games like Baccarat, craps, and Texas Hold’em Bonus are also available. Video poker is also prominent at King Neptune’s online casino. There are three types of video poker available: single-hand, multi-hand Power Poker, and Level Up Poker, which is a multiplayer form of video poker. Popular video poker variations like Jacks or Better, Joker Poker, Deuces Wild, and Aces and Faces are available as well.

Customer Support

King Neptune’s Online Casino offers an extensive Frequently Asked Questions page at the casino’s website. Players may want to check here first if they have gaming or technical questions. This online casino offers a live chat option and telephonic support. Although some review sites state that there is a support e-mail, it seems like this contact method may have been removed. Many of the phone numbers provided are available 24 hours a day, seven days a week, but the numbers for the Netherlands and Spain have specific support hours. Most of the customer service is provided in English. King Neptune’s online casino customer service won the gold award for customer support from Gambling Online in 2005 for it dedication and commitment to client satisfaction.

Extra Info

Official Websitewwwkingneptunescasinoeu
Softwaremicrogaming « other casinos powered by this software
Establishedonline since 2000
LicenseGibraltar « other casinos licensed by Gibraltar
Casino TypeDownload & Instant Play, Mobile
Deposit MethodsSupported Banking methods for Deposits at King Neptune’s Casino accounts are, Diners Club, MasterCard Visa, Delta, Entropay, Visa Electron, Maestro, Postepay, Teleingreso, Abaqoos, EZIPay, EcoPayz, skrill, Neteller, Instadebit, Click2Pay, ClickAndBuy, QIWI, Direct Bank Transfer, eChecks, EPS, Euteller, ideal, GiroPay, Instant Bank, Sofort, eWire, EPS, Multibanco, Moneta, Poli, Przelewy24, Trustly, UseMyFunds, AstroPayCard, Paysafe Card, Ukash, Teleingreso
Withdrawal MethodCheque, Neteller, EcoPayz, Skrill Moneybookers
CurrenciesSupported currencies that King Neptune’s Casino accepts are, Euros, U.K Pounds, U.S Dollars , Australian Dollars , Canadian Dollars , Swedish Kronor, Norwegian Krone,
LanguagesKing Neptune’s Casino offers its Casino in four languages, English, French, Japanese, Spanish
OwnerDigimedia Ltd
EmailSupport, general support
Live Chat SupportYes,
  • support@tridentEgroup.com
  • accounts@tridentEgroup.com
  • Toll Free Fax (866) 931-0131
  • Toll Free General Information
  • (866) 931-0880
Affiliate ProgramReferback, Buffalo Partners